Desktop and mobile platforms are synchronised, so you can easily switch back and forth between them.
The site is sleek and easy to navigate, and games can be played on desktop and mobile devices. When you play on mobile, not only do you get access to Genesis Casino’s games, but you also get access to all the other amenities offered on the site, including banking, loyalty point accrual, and customer support.
Genesis Casino is licensed and regulated by the Malta Gaming Authority and the UK Gambling Commission, both of which are known for their strict standards of consumer protection, player fairness, and site transparency. Additionally, the casino uses a random number generator (RNG) to ensure the randomness and fairness of all games on the site.
Genesis Casino offers a fair number of safe and convenient deposit options and uses SSL encryption and PCI compliant methods to ensure the safety of players’ financial information. Its customer support team can be reached almost around-the-clock via email, phone, and live chat.
Why Should You Play at Genesis Casino?
- Offers over 1300 online casino games, a huge selection compared to other online casinos
- Site is optimized for Android and iOS devices
- Bears licenses from the MGA and UKGC
- Offers a competitive welcome bonus to new players and a VIP programme for loyal players
- Uses sophisticated SSL encryption technology to protect player information
- Option to play demo version of games
- Accepts popular and secure payment methods
- Offers live chat customer support
- Not a large selection of table games and live dealer games (at this point)
- Customer support is not 24/7
Payment Methods & Withdrawals
Genesis accepts a number of secure and convenient deposit methods, including Visa, Visa Electron, MasterCard, Maestro, Entropay, Paysafecard, Skrill, Neteller, ecoPayz, and bank transfer. Most deposit methods provide instant transfer of funds; bank transfer is the only one that takes between 3-5 days.
To make a deposit, click on the Deposit tab (which can be found at the top of each page once you log in), select your deposit method, and follow the simple instructions. While Genesis supports a number of international currencies, players in the UK can only make deposits in GBP.
Genesis does not charge any deposit or withdrawal fees, though some banks do, so it’s important for players to check in with their banks to avoid unexpected charges. Players typically receive their withdrawal funds within 24-48 hours of their initial request; an impressive turnaround time in the world of online casinos!
Withdrawals can only be requested by players with verified accounts. Fortunately, accounts only need to be verified once; to do this, you need to send specific documentation to the Genesis customer support team. Once the team verifies that you are who you say, your account will be verified, and you can complete quick withdrawals. (The reason for account verification is to protect players from fraud and maintain the integrity of the site.)
Players can track transaction history by clicking on the Transaction tab under My Account. If you’re a frequent player, it’s a good idea to check your transaction history periodically to make sure you don’t go overboard. Genesis Casino also helps players maintain full control by allowing you to set deposit limits for yourself so that you can practice responsible gambling.
Genesis Casino features over 1300 online games from respected providers, including Microgaming, Just For The Win, Quickspin, NetEnt, Evolution Gaming, NYX Interactive, Play’n GO, Yggdrasil, 2 by 2 Gaming, and Genesis Gaming. (Genesis Gaming is a software developer, not connected to Genesis Casino.)
Each developer creates games with their own unique style and characteristics, which means that even two slots with the same theme can have vastly different features and winning potential. Similarly, there are a variety of blackjack and roulette games, but each has its own distinct twist and outstanding details.
When it comes to slots, they come in all different shapes and sizes. Video slots, classic fruit machines, movie-themed slots, plus 3-reel, 5-reel, 10-payline, 25-payline, 243-ways-to-win, and more. Themes cover everything under the sun, from Ancient Egypt to dream dates, from the Wild West to diamond jewellery, and everything in between. Some popular titles at Genesis Casino are Microgaming’s Immortal Romance, Yggdrasil’s Gem Rocks, and Genesis Gaming’s Euro Golden Cup.
The progressive jackpot selection is particularly impressive, with 15 games currently on offer. Microgaming’s Mega Moolah is one of the most popular titles; it’s known around the world as the “millionaire maker” due to the massive jackpots that players have won over the years. Yggdrasil’s Holmes and the Stolen Stones is another popular progressive jackpot; while its jackpots are smaller than those of Mega Moolah, there are 5 of them, making the game an enticing choice for UK players.
In addition to slots and progressive jackpots, Genesis Casino also offers a variety of table games, including different versions of roulette, baccarat, and blackjack. Roulette versions include French, American, and European; baccarat versions include High Limit, Baccarat Gold, and standard; and blackjack versions include Spanish 21, European, Vegas Strip, High Limit, and more.
While Genesis does theoretically have a Live Casino category, the only game currently on offer is Yggdrasil’s blackjack. We hope to see more games added soon since UK players tend to adore live dealer games!
With so many games on offer, you can be sure that Genesis features a number of respected software developers. Currently, the majority of games come from Microgaming and Yggdrasil, but games from other providers are also offered. These include Just For The Win, Quickspin, NetEnt, Evolution Gaming, NYX Interactive, Play’n GO, 2 by 2 Gaming, and Genesis Gaming.
All developers are certified, and their games tested by the renowned test lab, Technical Systems Testing (TST), or by eCogra, an internationally-accredited testing organisation for player protection and standards.
Genesis Casino is primarily a real-money casino, but players do have the option of trying out a demo version of each game. This can give you an idea of which games are worth betting on and which you’d rather pass on.
Mobile Casino and Apps
As one of the newer online casinos on the market, Genesis Casino was developed with mobile use in mind. While the site does not currently offer a dedicated app, it can be accessed by Android or iOS device via mobile browser. The site is optimised for mobile, so players can easily view and play games without any problems or funny, stretched-out backgrounds.
Any task that you complete on desktop can also be completed on mobile, including depositing, withdrawing, chatting with customer support, and of course, playing games. Desktop and mobile platforms are synchronised, so you can easily switch back and forth between them.
Design and Lobby
Genesis is a sleek, serious-looking online casino with a dark blue background and a theme of the vast universe. You can see planets and clouds in the background as you navigate the different categories of games, which include:
- Video Slots
- Live Casino
- Popular Games
- Table Games
- Other games (bingo, keno, etc.)
Unfortunately, Genesis does not offer a filter search option for games, so you can’t search by provider or alphabetically. However, if you know the name of a particular game, you can type it into the site’s search engine and see if it’s hosted there.
It’s easy to find the site’s Help section; it’s located at the top-right of each page under the question mark icon. In terms of resources, Genesis offers FAQ pages, direct contact information, and a live chat option.
- Live chat: Yes
- Email: email@example.com
- Phone: 00356 27780065
- FAQ: Yes
- Customer support hours:9am – 1am, UK time, 7 days a week
For a brand-new online casino, Genesis Casino has a lot to offer UK players; most notably, its selection of 1300 games. It’s a classic online casino in the sense that it doesn’t offer sports betting or virtual sports; rather, it sticks with internet classics like slots, table games, and live dealer games. However, as a new online casino it also uses the most advanced technology to make games available on mobile devices.
Genesis casino isn’t bursting with fun colours or animations; it’s serious, almost reserved as if it values the time and money of its members and only offers the highest-quality experience.
Genesis takes its online security as seriously as it takes its casino games. As such, it uses the most sophisticated SSL encryption technology and implements a strict privacy and anti-spam policy. It’s also licensed by two regulating bodies: The Malta Gaming Authority and the UK Gambling Commission.
And finally, what would an online casino be if it didn’t offer excellent customer support? Because even the smoothest interface and the clearest FAQ pages can’t help players with real-life issues, Genesis Casino offers a knowledgeable, available customer support team that can be contacted via live chat, email, and phone.